Clean Energy Regulator
Powering up the Clean Energy Regulator website
The problem
The Clean Energy Regulator (CER) needed a new site that was easy to navigate, easy to understand, and easy to maintain.
The Clean Energy Regulator (CER) needed a new site that was easy to navigate, easy to understand, and easy to maintain.
The Clean Energy Regulator’s (CER) website was held on SharePoint 2013 CMS platform, which was nearing end-of-life.
The old platform presented challenges for maintenance, security and accessibility.
CER had a lot of different data sets, which often were manually updated and handled by CER staff in CSV files.
Staff found this to be an onerous process to manage.
The website featured inconsistent and duplicative content, along with ad-hoc design and development solutions.
Inconsistency frustrates users and website authors alike.
The solution
We worked alongside CER throughout their website redevelopment to make delivery fit-for-purpose, accessible and sustainable.
We worked alongside CER throughout their website redevelopment to make delivery fit-for-purpose, accessible and sustainable.
- What we delivered
A rebuilt information architecture to support more of users’ top tasks.
We identified the tasks users most needed to complete and redesigned the site’s information architecture to support them.
- What we delivered
Thorough design and content user testing in an iterative process.
Every iteration we went through, we made sure to continue meeting WCAG 2.2 AA accessibility standards.
- What we delivered
A reusable design component library.
This helped create a consistent look and feel across the website.
- What we delivered
A refreshed website onto a Drupal platform.
From CER’s requirements, we identified that ‘vanilla’ Drupal would be an optimal fit for their new website.
- What we delivered
New content roles, models and patterns for a consistent user experience.
These also supported CER authors throughout the content lifecycle.
- What we delivered
Accessible ways to make complex data easier to understand.
We used dynamic data-driven pages that included graphs, maps and tables.
- Reduced administrative burden on CER staff and made their data easier to use for other organisations.
- Created accessible ways for users to understand and access complex data.
- Drupal Splash 2025 Awards recognition – runner up in the Design/UX category and finalist in Government category.
- Reduced CER’s website content bloat by 60%.
- Simplified CER’s site content and reduced the average reading level from grade 12 to grade 9.